• Toll Free: 1 (866) 216-0487
  • Email us: info@whitehorsetravels.com
  • Phone: (416) 690-6996

Terms & Conditions

Please read these terms carefully.

The following are our terms and conditions, which we are pleased to discuss with you. These terms, along with your booking confirmation email (the “Booking Confirmation”), outline the legal terms under which we provide travel services through our service. They also cover any interactions or communications you have with us via our service. Your use of our service is subject to your acceptance of these terms. To book a travel service, you must also accept these terms. If you do not agree to these terms, please refrain from using our service or booking any travel service. We may update these terms at any time, and your future use of our service will be subject to your acceptance of the updated terms. We recommend that you save or print a copy of these terms for reference.

In these terms:

– “We,” “us,” or “our” refer to White Horse Travel Agency.

– “Our Group of Companies” refers to us, our subsidiaries, and corporate affiliates.

– “Our Partners” refers to any affiliated, co-branded, or linked website through which our Group of Companies provides content or services.

– “Our Service” refers to the provision of our websites, apps, and online tools.

– “Travel Services” refers to the travel services made available to you by the relevant Travel Provider

(s) through our service, such as property stays.

– “Travel Provider” refers to the travel supplier that makes the Travel Services available to you through our service.

– “You” refers to you, the traveler, using our service or making a booking with our service.

Please read these terms carefully.

Section 1: Rules and Restrictions

In addition to these terms, other terms and conditions provided by Travel Providers (such as a property’s terms and conditions) also apply to your booking (“Rules and Restrictions”). To make a booking, you must accept the Rules and Restrictions of the selected Travel Provider. These include payment of due amounts, refundability, penalties, availability restrictions, and the use of fares or services, among other conditions. The relevant Rules and Restrictions are provided to you before making a booking and are incorporated into these terms. Violation of a Travel Provider’s Rules and Restrictions may result in the cancellation of your booking and denial of access to the relevant Travel Service. You may also lose any money paid for such booking, and we or the Travel Provider may charge your account for any costs incurred as a result of the violation.

Section 2: Using Our Service

Our rules:

We provide our service to assist you in finding information about Travel Services and to facilitate your booking of those services. It is intended for personal and non-commercial use only.

By using our service, you agree that:

– You are at least 18 years of age and have the legal authority to enter into contracts.

– You will use our service lawfully and in compliance with these terms.

– All information you provide is true, accurate, current, and complete.

– If you have an account with us, you will safeguard your account information and be responsible for any use of your account by you or others.

– If you book on behalf of others, you will obtain their authorization, inform them about the applicable terms (including the Rules and Restrictions), and ensure their agreement to such terms.

– You are responsible for paying any amounts due, making any change/cancellation requests, and handling all other matters related to the booking.

You also agree not to:

– Make any false or fraudulent bookings.

– Access, monitor, or copy any content on our service using any automated means or manual process without authorization.

– Violate any restrictions in robot exclusion headers on our service or bypass measures to prevent or limit access to our service.

– Take any action that unreasonably burdens our infrastructure.

– Deep link to any part of our service.

– “Frame,” “mirror,” or incorporate any part of our service into any other website.


We reserve the right to deny access to our service to anyone at any time for a valid reason. We may also make improvements and changes to our service without prior notice.

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